MDIS was appointed by our Trust Board to investigate a complaint and grievance by a member of the senior management team that was too sensitive to have been conducted internally.   The investigator had to be seen to be impartial and also have a good working knowledge of HR practices and the arbitration process.  Martin Daley proved to be a thoroughly competent, conscientious, professional and sensitive investigator.  Both his verbal and writing skills are of the highest order and his final report, in addition to being timely, was both clear and concise containing insightful observations and recommendations that should enable the Board to improve the future management structure and processes of the Trust.  I would be pleased to recommend MDIS to other organisations that may be looking for a similar service.                                                  T.B.J. Coombe, Vice-Chair and Board Member

Martin was commissioned to undertake a couple of complex and sensitive investigations where we required external impartial investigation services. Martin’s approach throughout both investigations was incredibly professional, thorough and objective.  His interaction with the interviewees was well received,  as he was sensitive and understanding of the most complex of matters.  Martin worked flexibly to ensure the process was concluded in a timely manner for all parties, providing in both cases a detailed and balanced summary of findings.                            Luci Robb, Senior Manager, People Management Resources & Transformation Services, Cumbria County Council

I recently commissioned Martin to complete a sensitive investigation. Martin’s flexible approach enabled the investigation to be progressed in a very timely manner for all parties concerned. Throughout Martin remained professional and he was very engaging with the individuals who he met, this resulted in a very detailed and balanced report outlining his findings of the investigation. I would certainly recommend Martin to others, and would use his professional services again should a similar situation arise.                                                                                                                Kath Stephenson Chartered MCIPD, People & OD Manager, Lake District National Park Authority

Martin was commissioned to undertake an investigation for a client. The investigation was lengthy and involved, and Martin completed it in a timely,professional manner, producing very thorough, detailed reports. I would certainly make use of Martin’s professional services again and recommend him to others.                                                                                                                                                                                              Charlotte Quinn, HR Consultant, Quinn HR Consulting. November 2017                                                                                                                                                                                                                                                                                                                                                 Martin was recommended to us and from the first contact until completion of the work, he provided a friendly but professional service. He provided clear, sound advice and met our requirements for someone to undertake multi investigations in a very sensitive manner and over a demanding time frame. The feedback we received from the interviewees stated they felt comfortable providing information to him and that he had recorded their information correctly. We found Martin to be polite, understanding, focussed and efficient. We gladly recommend Martin.                                            Lyz Turner-Dow, Chair of Trustees, Animal Concern Cumbria

       Martin came highly recommended from a local HR Consultant – all expectations were met in a timely and effective manner.  Martin was able to step in         at short notice and carry out a thorough investigation, he then produced detailed and professional reports within tight timescales.                                           Sue Stevenson, HR Consultant, Dumfries & Galloway

Provided a proficient investigation service to Allerdale Borough Council . Martin provided a tailored and  sensitive approach to fact finding , to help us to identify root cause and possible recommendations.                                                                                                                                               Zoe Pluckrose, Head of People Resources, Allerdale Borough Council 

I recently commissioned Martin to undertake a disciplinary investigation, which he completed in a thorough and professional manner.  His experience and dedicated qualifications in the field of investigations allows him to provide a credible, impartial service.                                         Melanie Taylor, Chartered FCIPD, M Taylor Associates Limited. 2016

I commissioned Martin to undertake an investigation for a client.  Martin provided a prompt, professional and very balanced service. His approach was welcomed in what was a very sensitive and delicate situation and he gained immediate credibility with all involved to bring a swift and satisfactory conclusion to the matter.  I would not hesitate to use Martin again or to recommend him.                                                                           Sue Kaveney, HR Consultant, Kaveney HR Solutions Limited.  July 2016 

Martin is a very capable investigator; he provides a professional, balanced and comprehensive service. He brings an engaging approach to tackling sometimes complicated and sensitive issues. His ability to relate to others and seek clarity from sometimes ambiguous situations has proved to be a real help in numerous investigations.                                                                                                                                               Darren Crossley, Deputy Chief Executive, Carlisle City Council



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